Standard Operating Procedures for Realtors
You're no stranger to the feeling of being buried in paperwork and responsibilities. Keeping track of what has been done and what is yet unfinished might be difficult, and little mistakes can go unnoticed.
Standard operating procedures are especially useful when your customer base expands or you increase your operations. Standard operating systems can help you simplify your life and ensure that all of you are covered.
Why You Need SOPs (Even if you are your only team member!)
They improve efficiency as everyone will know exactly what is expected of them and how to complete tasks.
They aid in minimizing mistakes as team members (or you) will be following a set of written instructions.
They improve communication within the organization as all team members can access the same information.
They guide everyone on the team to ensure safety and legal requirements compliance.
It paves the way for expansion by making training new team members a breeze.
You will know exactly where you need assistance when you are clear on your operation's functions, systems, and processes. (Writing things down will do this for you!)
Create Your Own SOPs
Because real estate processes are constant, the standardizing procedure is simple. However, coming up with everything that should be included in your procedure manual might be tough. Therefore, keep it straightforward by following these guidelines:
Start by outlining the goal of the procedure
Ensure there is a procedure for every objective, whether it's your listing process, qualifying a buyer, the transaction process, or any real estate steps.
You may also develop procedures to automate the routine operation of your business, which aids in the organization and consistency of operations.
Outline all Steps Necessary to Complete the Task
Begin by making a simple list with the basic "brain dump" of steps you're used to following. Then, break down these into smaller and more detailed steps and sub-steps. Asana is an excellent program for keeping track of this list because you may rearrange steps and establish subtasks inside tasks simply by clicking and dragging.
Include specific details
For each activity, include variables like required tools or materials and who will be in charge of each step. Even mention deadlines if necessary.
Make sure that your procedures are clear and easy to follow
Simplify wherever is required, and make sure there are no holes or misunderstandings. This is all about clarity!
Fun Tip
Why not turn this into a team-building activity? Including everyone on the team will allow each team player to understand the distinct processes and who is involved. It will also assist in keeping things realistic since more people are involved in the project.
These steps will result in useful and effective standard operating procedures for your business. Having SOPs in place can tremendously help any agent because they provide clear direction on how tasks should be done, improve communication, and verify that safety and legal standards are met. Implementing SOPs into your business can be daunting, but it can be easier if you find a system that works for you and stick to it.
Are you feeling stuck? Simply schedule a free business assessment with me!
meet Sheena
Backed by two decades of demonstrated experience, I help purpose-driven women in real estate grow their businesses and achieve ultimate success with proven systems.